Management and Consultancy Services
Tailored Projects
We carry out a wide variety of consulting and management support projects for clients in different sectors of the automotive industry. We offer not only the considerable experience and knowledge of our in-house teams, but also the specialised expertise of many carefully selected associates.
Clarity, confidentiality and reliability are the hallmarks of every Autofocus project, whether it is facilitating strategic planning, running a mystery shopping exercise or managing a short-term project so that the client's own management can focus on other issues.
We approach every project with an open mind and place stong emphasis on individual tailoring projects according to our clients' specific needs.
Recent assignments include:
- bespoke price benchmarking
- due diligence support and post acquisition advice
- strategic planning facilitation
- market research and analysis
- new joint venture set up
- new product market penetration
- expert witness evidence in commercial litigation
- mystery shopping
- process audit project
Mystery Shopping
For example, we designed a recent mystery shopping exercise to:
- firstly, assess the performance, attitude and behaviour of personnel with the objective of identifying general training requirements, providing feedback to staff and increasing customer service levels.
- secondly, acquire specific market intelligence with the objective of gaining insight into competitors' strategies and to challenge and/or validate our client’s approach to that market.